Privacy Policy
Data Protection Policy
Revisions: (01/2018, 06/2022, 08/2023, 01/2024, 04/2025)
Introduction
This Data Protection Policy explains how CPI collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR). It also informs you of your rights under EU law and how we uphold those rights when you use our services.
CPI processes your personal data to deliver and improve our services, ensuring transparency and accountability in how your information is handled. By using the service, you acknowledge and consent to the collection and use of your personal data as outlined in this policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Data Protection Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- CPI (also referred to as “Us” “We” or “Our” in this Agreement) refers to Computer Packages Inc., headquartered at 11 N. Washington Street, Suite 300 Rockville, MD 20850.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the CPI IP management system(s) and service(s) provided
- Service Provider means any natural or legal person who processes the data on behalf of CPI. It refers to third-party companies or individuals employed by CPI to facilitate the Service, to provide the Service on behalf of CPI, to perform services related to the Service or to assist CPI in analyzing how the Service is
used. - Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Computer Packages Inc, accessible from https://www.computerpackages.com
- You/Your means the individual or entity accessing or using the Service.
Types of Data Collected
Personal Data
While using our Service, CPI may ask You to provide us with certain personally identifiable information that
can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
When you use our Service, we may automatically collect certain technical data, including:
- Your device’s IP address, browser type and version
- Pages visited, date/time of visit, and time spent on each page
- Unique device identifiers and diagnostic information
If you use a mobile device, we may also collect:
- Your device type and unique ID
- IP address of your mobile device
- Operating system and mobile browser type
- Other device-specific diagnostic data
This information helps us understand how our Service is used and allows us to improve its performance and user experience.
Tracking Technologies and Cookies
CPI uses Cookies and similar tracking technologies to track the activity on the Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies CPI uses may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser
setting so that it will refuse Cookies, our Service may use Cookies. - Web Beacons. Certain sections of the Service and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit CPI, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
CPI uses both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies
Type: Session Cookies
Administered by: CPI
Purpose: These Cookies are essential to provide You with services available through the website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and CPI only uses these Cookies to provide You with those services. - Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: CPI
Purpose: These Cookies identify if users have accepted the use of cookies on the website. - Functionality Cookies
Type: Persistent Cookies
Administered by: CPI
Purpose: These Cookies allow us to remember choices You make when You use the website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the website.
Use of Your Personal Data
CPI may use Personal Data for the following purposes:
- To deliver and support our Service: This includes maintaining the Service and monitoring its usage to ensure functionality and performance.
- To manage your account: We use your personal data to facilitate your registration and grant access to features available to registered users.
- To fulfill contracts: We process your information as part of any agreements or transactions for products, services, or items purchased through CPI’s platform.
- To communicate with you: We may contact you by email, phone, SMS, or app notifications to provide updates, service-related notices, or important security information when necessary.
- To send relevant updates: If you haven’t opted out, we may send you promotional messages about products, services, or events similar to those you’ve previously purchased or asked about.
- To respond to your requests: Your data helps us handle any inquiries or requests you submit.
- For internal improvements: We may use your data for analytics, identifying usage patterns, measuring campaign effectiveness, and enhancing our Service, products, and customer experience.
Your personal data may be shared in the following instances:
- With service providers: We may share information with third parties who assist us in monitoring or analyzing Service usage.
- In public areas: If you share personal details in public parts of the platform, that information may be visible to others and could be redistributed.
- With your permission: We may share your data for other purposes if you have given us explicit consent.
Retention of Your Personal Data
We retain your personal data only for as long as needed to fulfill the purposes described in this policy. This includes complying with legal obligations, resolving disputes, and enforcing our agreements.
Usage data is typically kept for shorter periods, unless it’s needed to improve security or functionality or if we are required by law to keep it longer.
Transfer of Your Personal Data
We take appropriate steps to protect your data and ensure it is handled in line with this policy. Your personal data will not be transferred outside your country or to any third party without your consent.
Delete Your Personal Data
You have the right to request the deletion of your personal data collected by CPI. Our services may allow you to delete certain personal information directly through your account settings.
You can update, modify, or delete your personal data at any time by logging into your account, if applicable, and accessing the settings section. You may also contact us to request access to, correction of, or deletion of any personal data you have provided.
Please note that CPI may be required to retain certain information where there is a legal obligation or valid legal basis to do so.
Disclosure of Your Personal Data
In certain circumstances, CPI may be required to disclose your personal data if mandated by law or in response to valid requests from public authorities (e.g., a court or government agency).
We may also disclose personal data in good faith where such action is necessary to:
- Comply with legal obligations
- Protect and defend the rights or property of CPI
- Investigate or prevent potential misuse of the service
- Safeguard the personal safety of users or the general public
- Defend against legal claims
Security of Your Personal Data
CPI is committed to protecting the security of your personal data. We use a variety of technical and organizational measures to help protect your information from unauthorized access, use, or disclosure. These measures include secure servers, encryption, role-based access controls, and regular security reviews.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under this age. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
If we become aware that personal data has been collected from a child under 16 without parental consent, we will take steps to delete that information. Where consent is required by local laws, CPI may request parental approval before collecting or using any data from minors.
Links to Other Websites
Our services may contain links to external websites not operated by CPI. If you follow a third-party link, you will be directed to that third party’s website. We strongly recommend reviewing the privacy policy of any website you visit. CPI is not responsible for the content, policies, or practices of third-party websites or services.
Changes to the Data Protection Policy
CPI may update this Data Protection Policy from time to time. Changes will be posted on this page, and we will notify you by email and/or through a notice on our website before the changes take effect. The “Last Updated” date at the top of this policy will also be revised accordingly.
We encourage you to review this page periodically to stay informed of any changes.
Contact Us
If you have any questions about this Data Protection Policy, You may contact us:
- By visiting this page on our website: www.computerpackages.com/contact-us
- By phone number: +1 301-424-8890
- By mail: 11 N. Washington Street, Suite 300 Rockville, MD 20850
- By contacting your CPI Account Representative
Download a PDF version of this policy below:
