Unlimited Training
and Tailored Support

Expert Guidance at Every Step,
Included for Every CPI Client

At CPI, we believe the value of your IP management system depends on how confidently your team can use it. That’s why we provide unlimited training and ongoing support to all clients at no additional cost.

Whether you’re onboarding a new team member, managing a growing trademark portfolio, or exploring advanced platform features, CPI gives you direct access to expert support and training tailored to your needs.

Why Unlimited Support Matters

Managing intellectual property is complex. Many software providers limit their training sessions or charge for ongoing support, making it harder for your team to get help when they need it most. CPI does things differently.

With CPI, you get:

Unlimited virtual and on-site training for your entire team
Ongoing support for any issue, big or small
Personalized onboarding tailored to your specific workflows
Direct access to real people—no ticketing systems or long wait times

Our support team is made up of specialists who understand the unique challenges of managing intellectual property. They are here to help streamline your operations, keep your data accurate, and reduce the stress of portfolio management.

Tailored Solutions From In-House Developers

CPI develops all of our products in-house, which means your feedback goes directly to the team that builds and maintains your IP management tools.

When your organization needs something specific, our developers work closely with you to tailor features, create integrations, and adjust configurations that align with your team’s exact requirements. Whether it’s building a custom report, modifying workflows, or implementing new functionality, CPI provides flexible solutions that grow with your business.

Our support and development teams work side by side, allowing us to respond quickly and accurately with a deep understanding of your goals. With CPI, your software evolves with you, designed to fit your processes, not the other way around.

Join Us at CPI User Seminar

CPI also offers in-person user seminars twice a year, giving clients the opportunity to:

Meet our support and development teams
Participate in hands-on training sessions
Explore upcoming system features
Network with other IP professionals and share best practices

Experience the CPI Difference

CPI’s unlimited training, in-house expertise, and client-focused approach give you more than just a help desk. You get a true partner in IP management, with tools and support that grow with you. From your first day and every day after, our goal is to keep your team supported, your operations efficient, and your IP portfolio protected. Choose CPI and get the training, support, and flexibility your team deserves.